Customer Care

We serve Collin, Dallas, Denton, and Tarrant counties in Texas with our standard published pricing. If you’re nearby, ask—we may travel.

• One wide photo of the shower/tub or toilet wall.
• One close-up of the surface (tile/stone/fiberglass/drywall).
• Include a tape measure in-frame for scale (height from floor).
• Tell us preferred bar length (e.g., 24″) and finish.

• Scheduling: Mon–Fri, 8:00am–4:00pm CT. After-hours/weekend installs available by quote.
• Arrival window: We text when en route; typical window 15–30 minutes.
• Reschedule/cancel: Please text or call at least 2 hours before your appointment — See full policy
• On-site prep: Clear a ~3 ft × 3 ft workspace and secure pets.

• Accepted: Major credit and debit cards. We do not accept checks.
• When charged: Payment is due upon completion of work unless pre-paid by prior arrangement.
• Sales tax: Collected where applicable.
• Receipts: Emailed on completion.

Pre-purchase warranty questions: email sales@steadybars.com or call (817) 670-2204.

For warranty claims after installation, email support@steadybars.com.

• COI/W-9 available on request; PO acceptance by arrangement.
• After-hours availability for occupied spaces.
• Vendor onboarding: email sales@steadybars.com or use the contact form.

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