Last Updated: August 27, 2025

“SteadyBars,” “we,” “us,” and “our” refer to Buhldawg, LLC d/b/a SteadyBars. By using our site or services, you agree to these Terms. Our services and shipments are available only in the United States. While our website may be accessed globally, we do not provide services or ship products outside the United States.

1) Eligibility & Acceptance

• You must be 18 or older to purchase or schedule services.
• We may update these Terms from time to time; updates are effective upon posting to this page. We will notify registered users of material changes via email or a notice on our website.

2) Services & Service Area

• We offer professional grab bar installation and DIY (bars-only) shipments, limited to the United States.
• Primary service area: Dallas–Fort Worth metroplex. Jobs outside this area may incur trip charges or scheduling restrictions.

3) Orders, Scheduling & Payments

Payment Options:

• Prepay at Booking: Pay in full at checkout.
• Pay at Install: Pay upon completion (card, tap, or other methods accepted).

Changes/Cancellations:

Must be made at least 2 hours before the appointment start time.

Cancellations & No-Shows:

• Prepaid: Cancel ≥ 2 hours for a full refund; < 2 hours or no-show incurs a $25 fee.
• Pay at Install: Cancel ≥ 2 hours, no fee; < 2 hours or no-show incurs a $25 fee (invoiced before rebooking; prepayment may be required), unless waived for emergencies or other extenuating circumstances at our discretion.
• No-Show Definition: We arrive within the scheduled window and cannot access the site, or no adult (18+) is present to approve locations after ~15 minutes.
• Courtesy: First-time waivers may be granted for emergencies, severe weather, or illness.

Full details are in our Booking Policy.

4) Installation Scope, Methods & Limits

What We Install:

Straight, concealed-mount grab bars for indoor use (showers, tubs, toilets).

Surfaces:

• Drywall: Fastened into studs when accessible.
• Tile/Stone/Glass: Anchored to studs when possible; otherwise, manufacturer-rated anchors are used (non-rotating, corrosion-resistant).
• Other Substrates: Plaster, acrylic/fiberglass, masonry, metal studs, or glass panels evaluated on-site; may require special hardware, extra labor, or a separate quote.

Standards:

Our installations follow ADA/TAS guidelines for placement (~33–36″ to top of gripping surface) where applicable, designed to resist ≥ 250 lb when properly used. Compliance with local codes for commercial or covered facilities is your responsibility unless otherwise specified.

Tile/Stone/Glass Risk:

Chips, spalls, or cracks may occur despite proper technique. By authorizing drilling, you accept this risk and responsibility for repair/replacement (e.g., tile, grout, waterproofing).

Hidden Conditions:

We use stud/metal detection and non-contact voltage checks, but concealed utilities/voids (e.g., radiant heat, plumbing, electrical, hollow spots) may exist. We are not responsible for these and may stop work if conditions are unsafe.

Full details are in our Installation Scope & Methods Policy.

5) Installed Services Are Final

• Installed grab bars and hardware are non-refunded once installed.
• Workmanship issues are covered by our Lifetime Installation Guarantee; product defects fall under the manufacturer’s warranty.
• If you receive the wrong item, do not install—contact us to correct it.

6) DIY (Bars-Only) Shipping & Returns

Shipping: Orders process in 1–2 business days; carrier, rates, and transit vary. Tracking is emailed upon shipment. See our Shipping Policy for address changes, loss/damage, oversize bars, refused/undeliverable, split shipments, and backorders.

Risk of Loss & Title: Transfers to you when goods are delivered to the carrier. We assist with carrier claims per our Shipping Policy.

Returns: DIY products may be returned within 30 days if new, unused, uninstalled, in original packaging, and shipped in an additional outer box to prevent damage. Contact us at returns@steadybars.com for packaging instructions if needed. A 20% restocking fee applies (waived for our error). Original shipping is non-refunded. Customer pays return shipping unless defective/damaged on arrival or our error. RGA required. See our Returns & Refunds Policy.

7) Warranty & Installation Guarantee

• Limited Lifetime Product Warranty: Covers manufacturer defects in materials/workmanship under normal residential use (exclusions apply).
• Lifetime Installation Guarantee: If our workmanship causes loosening under normal residential use, we re-secure at no labor charge (no trip charge within our service area).
• Commercial/Institutional Installs: 1-year installation guarantee.
• SteadyBars maintains general liability insurance for installation services. Contact us for details.
• Full Details: Warranty & Guarantee.

8) Pricing, Availability, Taxes & Errors

• Prices, promotions, and availability may change without notice. We may refuse or cancel orders due to errors, suspected fraud, or unavailability.
• Prices exclude applicable taxes and fees, added at checkout where required.

9) Third-Party Services

We use third-party providers (e.g., e-commerce platforms, payment processors, scheduling apps, carriers). Their terms and privacy policies may apply. We are not responsible for third-party services we do not control. If a third-party service issue affects your order, we will work with you and the provider to resolve it, though resolution depends on the third party’s policies.

10) Electronic Communications & E-Signature

You consent to receive contracts, notices, invoices, and disclosures electronically. Clicking to accept/agree constitutes your electronic signature. You may receive account alerts and promotional messages.

11) Text Messages (SMS) Consent

• With your consent, we send SMS for scheduling, reminders, service updates, and promotions from 817-670-2204.
• Message frequency varies, up to 10 messages per week. Message and data rates may apply.
• Reply STOP to unsubscribe or HELP for assistance.
• For email opt-out: Your Privacy Choices.
• See Privacy Policy for details.

12) No Medical or Professional Advice

Our content and consultations offer general safety and product selection guidance, not medical, therapeutic, or professional advice. For urgent medical issues, call 911. We are not an emergency service.

13) Intellectual Property

Site content (text, graphics, logos, images) is owned by SteadyBars and protected by intellectual property laws. Use or reproduction requires our written permission.

14) Prohibited Conduct

You may not:

• Use the website for unlawful purposes or in violation of these Terms.
• Attempt to gain unauthorized access to our systems, servers, or data.
• Engage in activities that disrupt or harm the website (e.g., hacking, introducing malware, or excessive automated requests).
• Misrepresent your identity or provide false information.

We may monitor website activity to detect violations and reserve the right to suspend access or pursue legal remedies if prohibited conduct is confirmed.

15) Limitation of Liability; Indemnity

• Services are provided “as is” and “as available.”
• Our liability for any claim related to a product or installation is capped at the amount paid for that product or service. We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages (e.g., lost profits, loss of use).
• You agree to indemnify and hold SteadyBars harmless from claims due to misuse, overloading, third-party alterations, or failure to follow care/aftercare guidance, except where caused by our gross negligence or willful misconduct.

16) Events Beyond Our Control

We are not liable for delays or failures due to events beyond our control (e.g., severe weather, carrier/utility outages, strikes, acts of God).

17) Compliance, Permits & Access

• We follow applicable codes (e.g., 2010 ADA §609 / TAS for covered facilities).
• We will notify you if your commercial project may require permits or inspections, but obtaining them remains your responsibility unless agreed otherwise in writing.
• You must provide safe access to the work area.
• Cooling-Off Rule: If applicable law grants a 3-business-day cancellation right for in-home purchases, we will provide required notice and honor it.

18) Accessibility

We strive to make our website accessible to all users, following Web Content Accessibility Guidelines (WCAG) 2.1. If you encounter accessibility issues, contact us at support@steadybars.com. We aim to respond to accessibility feedback within 5 business days and work to resolve issues promptly.

19) Dispute Resolution

• Arbitration: Any dispute arising from these Terms or our services will be resolved through binding arbitration in Tarrant County, Texas, under the American Arbitration Association (AAA) rules, except for claims eligible for small claims court. Each party pays its own legal fees, unless otherwise required by law. You may opt out of arbitration by notifying us in writing within 30 days of accepting these Terms at support@steadybars.com. Claims must be filed within one year of the issue arising, unless a longer period is required by law.
• Class Action Waiver: You agree to resolve disputes individually, not as part of a class action or consolidated proceeding.
• Court Option: If arbitration is deemed unenforceable, disputes will be resolved in state or federal courts in Tarrant County, Texas.

20) Severability; Waiver; Assignment; Entire Agreement; Survival

• If any provision is unenforceable, the remainder remains effective.
• Our failure to enforce a term is not a waiver.
• You may not assign these Terms without our consent; we may assign to an affiliate or in a reorganization.
• These Terms, with linked policies (Booking, Installation, Shipping, Returns, Warranty, Privacy), are the entire agreement, superseding prior terms.
• Provisions like IP, warranty limits, liability caps, indemnity, and dispute resolution survive termination.

21) Governing Law & Venue

• Governed by Texas law.
• Venue and jurisdiction for non-arbitrated disputes are in state or federal courts in Tarrant County, Texas.

22) Privacy

We collect personal information such as name, address, and payment details to process orders and provide services. We may share data with third-party providers (e.g., payment processors, carriers) as outlined in our Privacy Policy. See our Your Privacy Choices for how we honor your preferences (including cookies and opt-outs).

23) Contact

SteadyBars — Buhldawg, LLC d/b/a SteadyBars

Email: sales@steadybars.com · support@steadybars.com · returns@steadybars.com

Phone: 817-670-2204

Mailing Address: SteadyBars.com, 8004 Denton Highway, Suite 108-1011, Watauga, TX 76148, USA

Contact Form

We welcome feedback on our services and Terms at support@steadybars.com.

SMS Consent: By texting 817-670-2204, you agree to receive SMS replies related to your inquiry. Msg & data rates may apply. Reply STOP to opt out, HELP for help.